Students will learn about:
Chain of command, Corporate culture, departments, formal and informal lines of communications, formal and informal leaderships, committees, task forces, qualities circles, teamwork, democratic voting, consensus decision making, raw materials, products, customers, services, environment, introductions, greetings, farewells, compliments, apologies, requests, break-time, same sex conversations, opposite sex conversations, question comment from co workers and supervisors, humorous situations, asking permission, interruptions, casual conversations, work related conversations. Attitude, conversations, gestures, tokens of helpfulness, expression of concern. sympathy, recognition of special occasions, written greetings / condolences, company sponsored recreation and social events.